CANCELLATION OF DIRECT PURCHASE PROGRAM FOR DIFN (7000 SERIES) AND STANADYNE FUEL NOZZLES FOR ALL APPLICATIONS Caterpillar

CANCELLATION OF DIRECT PURCHASE PROGRAM FOR DIFN (7000 SERIES) AND STANADYNE FUEL NOZZLES FOR ALL APPLICATIONS [PELJ0189]

FUEL SYSTEM

LINES GP-FUEL

CANCELLATION OF DIRECT PURCHASE PROGRAM FOR DIFN (7000 SERIES) AND STANADYNE FUEL NOZZLES FOR ALL APPLICATIONS

CANCELLATION OF DIRECT PURCHASE PROGRAM FOR DIFN (7000 SERIES) AND STANADYNE FUEL NOZZLES FOR ALL APPLIAVSIONS June 2003

CANCELLATION OF DIRECT PURCHASE PROGRAM FOR DIFN (7000 SERIES) AND STANADYNE FUEL NOZZLES FOR ALL APPLIAVSIONS

Announcement

The AVSpare Remanufactured Products Group announces the cancellation of the DIFN and Stanadyne nozzle direct purchase program and the $10.00 Reward direct purchase program for 7000 Series nozzles, effective immediately. The applicable part numbers are listed on page three.

Any Dealers who have accumulated DIFN nozzles in conjunction with the DIFN $10.00 Reward program will have 90 days to contact AVSpare Reman and arrange for direct purchase of these cores.

An example of the $10.00 reward coupon that was included in new DIFN nozzle packages is attached below. This program is cancelled, effective immediately.

This change will in no way effect entitlements for normal Reman core returns.

Core Management

Please refer to the AVSpare® Core Management Information System (CMIS 2) Parts Information application describing all reman part/CAF and related information. Also refer to other CMIS 2 inquiry applications such as Customer Profiles, Inspection Reason Codes, Inspection Line Inquiry, Add Charge Information, Entitlement Activity, Entitlement Inquiry, CCR Inquiry, CCR Entry, Shipment Processing; Process Packaging Grief; and Reporting to properly manage core returns and monitor inspection performance. This information will be available to all dealers worldwide after your CMIS 2 conversion date. In the meantime, please continue to use the current CMIS Entitlement Parts Inquiry Screen describing the list of parts in a Core Acceptability Family (CAF) and related part number detail.

For the latest updates of Reman Policies and Core Management (SELD0122), Core Management Systems & Operations Procedures (SELD0040), and Shipping Instructions (SELD0039), go to the Reman Dealer website https://reman.cat.com

If you have any questions regarding core return processing, feel free to call Corinth toll free at (800) 537-2928. For assistance with technical questions, call the Peoria Reman Customer Satisfaction Hot Line also toll free at (888) 88-REMAN or use our E-mail address--Reman_Help@cat.com.

RWSmith

Remanufactured Products Group

LC-2148 (309) 675-5445